Plans, billing and refunds

You manage your plan in Billing. The Free plan costs nothing and needs no card.

  1. 1. Prices.

    Pro is $10 a month or $96 a year. Business is $20 a month or $192 a year. Agency is $99 a month or $984 a year and includes 10 creators; each extra creator is $10 a month. Prices are in US dollars, plus any tax that applies.

  2. 2. The Pro free trial.

    From Terms 5.6: “Unless stated otherwise when you sign up, a Free Trial lasts seven (7) days, is limited to one per person, and is available only to users who have not previously held a paid plan or a Free Trial. A valid payment method is required to start a Free Trial. Unless you cancel before your Free Trial ends, it will automatically convert to a paid subscription to the Pro Plan, billed monthly. We will email a reminder to the address on your account at least two (2) days before your Free Trial ends, stating the date and amount of the first charge and how to cancel. If you cancel before your Free Trial ends, you will not be charged, and your account will return to the Free Plan when the Free Trial ends.”

  3. 3. Change your plan.

    Pick a plan under Plans in Billing. Before you confirm, we show what you'll be charged today. If that amount changes, we show the new one before charging anything. Switching plans during the free trial ends the trial, and the new plan is charged in full. To leave Agency, first remove the creators on your roster.

  4. 4. Cancel.

    Choose Manage subscription at the top of Billing and cancel in the billing portal. From Terms 5.5: “Cancellation will take effect at the end of the current billing cycle.” Your paid features stay on until then.

  5. 5. 14-day money-back guarantee.

    From the Refund Policy: “Cancel within 14 days of your first payment on any plan and we refund it in full — no questions asked. If your subscription began with a Free Trial, the 14-day money-back guarantee applies to the first paid charge after your Free Trial ends. The guarantee applies to your first payment on a plan, not to renewals.” To ask for a refund, email [email protected].

  6. 6. Back on Free.

    Nothing is deleted. Pages and links over the Free plan's limits are hidden, and they come back if you upgrade. Your invoices and analytics stay on your account, but you need a paid plan to open them.

  7. 7. If a renewal fails.

    We email you, and your paid features stay on while you update your card in Billing → Manage subscription. From Terms 5.7: “Failed or reversed subscription payments may result in suspension or termination of access to paid features.”

The full terms are in the Refund Policy and Section 5 of the Terms of Service.